Privacy Policy

Introduction

Albert's Road Service LLC ("we," "us," or "our") operates the website albertsroadservice.com and provides 24/7 mobile diesel truck and trailer repair services in the West Palm Beach, Florida area. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide mobile truck and trailer repair services
• Respond to your inquiries and service requests
• Schedule preventive maintenance and DOT inspections
• Process payments and maintain service records
• Send service reminders and follow-up communications
• Improve our website and services
• Comply with legal obligations and safety regulations
• Evaluate employment applications

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors use our website (e.g., Google Analytics)
• Advertising cookies — used to deliver relevant ads and measure advertising effectiveness (e.g., Google Ads)

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Third-Party Services

We may use third-party services that collect or process your information, including:

• Google Analytics — website traffic analysis and reporting
• Google Ads — advertising and conversion tracking
• Google Maps — displaying our service area and location information
• Payment processors — secure credit card and payment processing
• Hosting providers — website hosting and content delivery

These third parties have their own privacy policies. We encourage you to review them.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (payment processing, website hosting)
• When required by law, court order, or government regulation
• To protect the rights, property, or safety of Albert's Road Service, our customers, or the public
• In connection with a business transfer, merger, or acquisition (if applicable)

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain service records, comply with legal obligations, resolve disputes, and enforce our agreements. Service and repair records may be retained for the useful life of the vehicle for warranty and reference purposes.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Withdraw consent for data processing where consent is the basis

To exercise any of these rights, contact us at 561-475-8052 or info@albertsroadservice.com.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically. Your continued use of our website and services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us: